PRIVACY POLICY
At Kallur Mana (www.kallurmana.org), we are committed to protecting your privacy and ensuring transparency in how your information is handled.
1. Information We Collect
When you use our website or services (including astrology consultations, poojas, and purchases), we may collect the following information:
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Full Name
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Contact details (Email address, Phone number)
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Billing and Shipping Address
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Date of Birth / Horoscope details (for astrology services)
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Payment-related information (processed securely via third-party payment gateways)
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Any other information voluntarily provided by you
2. Use of Information
Your information is used for the following purposes:
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To schedule and deliver astrology consultations, poojas, and related services
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To process orders and payments
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To communicate regarding bookings, services, or inquiries
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To improve our services and user experience
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To send updates, offers, or newsletters (only if you opt-in)
3. Payment Processing
We use trusted third-party payment gateways such as PayU Money to process payments securely.
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We do not store your debit/credit card details, UPI credentials, or net banking information on our servers.
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All payment transactions are processed through secure and encrypted channels provided by the payment gateway.
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Your payment information is subject to the privacy policy of the respective payment gateway provider.
4. Sharing of Information
We may share your information only in the following cases:
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With payment gateway partners (such as PayU) for transaction processing
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With logistics/shipping partners for delivery of physical products
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When required by law, legal processes, or government authorities
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To protect our legal rights and prevent fraud
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We implement reasonable security practices including:
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Secure servers and SSL encryption
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Restricted access to personal data
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Regular monitoring for vulnerabilities
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information:
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As long as necessary to fulfill services
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For legal, accounting, and compliance purposes
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To resolve disputes and enforce agreements
7. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent for marketing communications
To exercise your rights, contact us at:
[Insert your official email ID here]
8. Cookies & Tracking
Our website may use cookies to:
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Improve user experience
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Analyze website traffic
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Personalize content
You can disable cookies through your browser settings.
9. Refunds & Cancellations
Refunds and cancellations are governed by our Refund & Cancellation Policy, available on our website.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with revised dates.
11. Contact Information
For any questions regarding this Privacy Policy, please contact:
Kallur Mana
Website: www.kallurmana.org
Email: aumvedicsciences@gmail.com
Phone: +91-9846850650