Shipping Policy

Thank you for choosing Kallur Mana (www.kallurmana.org) for your astrology services, poojas, and spiritual products. This Shipping Policy outlines the terms related to delivery of physical products purchased through our website.

1. Scope of Shipping

This Shipping Policy applies only to physical products such as yantras, energized items, or other spiritual materials.
Astrology consultations, poojas, and kriyas are service-based offerings and do not require shipping.

2. Order Processing Time

Orders are processed within 2–7 business days after successful payment confirmation.
Certain items are custom-made and spiritually energized, and may require additional preparation time:
- Yantras: May take 12 to 15 days for preparation and energization
- Essential Oil Blends: Prepared in alignment with specific rituals, including Full Moon cycles, and may require approximately 4 days before or after the ritual period
Orders are shipped only after completion of the preparation process.

3. Shipping Methods

We use trusted third-party courier and logistics partners for delivery.

Available options may include:

Standard Shipping
Express Shipping (if available for your location)

Shipping method depends on product type, weight, and delivery location.

4. Estimated Delivery Time

Standard Shipping: 5–7 business days after dispatch
Express Shipping: 2–3 business days after dispatch

Note: Delivery timelines may vary based on location, courier partner, and external factors.

5. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout
Charges may vary based on location, weight, and shipping method selected

6. Order Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS
You can track your shipment directly on the courier partner’s website

7. Delivery Issues

If you face any issues such as:

Delayed delivery
Damaged package
Incorrect address delivery

Please contact us within 48 hours of delivery, and we will assist you in resolving the issue with our shipping partner.

8. International Shipping

We offer international shipping to selected countries
Shipping charges will be calculated at checkout

Important:

Customers are responsible for any customs duties, taxes, or import charges applicable in their country
Delivery timelines for international orders may vary depending on customs clearance

9. Failed Delivery / Incorrect Address

Please ensure accurate shipping details at checkout
Kallur Mana is not responsible for delays or losses due to incorrect or incomplete address information
Re-shipping charges may apply in such cases

10. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.

11. Contact Information

For any shipping-related queries, please contact:

Kallur Mana
Website: www.kallurmana.org
Email: aumvedicsciences@gmail.com
Phone: +91-9846850650